Effective Date: January 1, 2020These "Privacy Highlights" provide an overview of some core components of our data handling practices. Please be sure to review the Full Privacy Statement.Information We CollectWe generally collect the following information:
- Effective Date: January 1, 2020These "Privacy Highlights" provide an overview of some core components of our data handling practices. Please be sure to review the Full Privacy Statement.Information We CollectWe generally collect the following information:
- Information you share with us. We collect and process your information when you place an order, create an account, register your Predictive Nutrient Solutions kit, complete research surveys, post on our Forums or use other messaging features, and contact Customer Care. This information can generally be categorized as Registration Information, Self-Reported Information, and/or User Content as defined in our full Privacy Statement.
- Information from our SOIL testing services. With your consent, we extract your SOIL from your Soil sample and analyze it to produce your Soil Information in order to provide you with Predictive Nutrient Solutions reports.
How We Use InformationWe generally process Personal Information for the following reasons:
- To provide our Services. We process Personal Information in order to provide our Service, which includes processing payments, shipping kits to customers, creating customer accounts and authenticating logins, analyzing Soil samples and Soil, and delivering results and powering tools like Soil Relatives.
- To analyze and improve our Services. We constantly work to improve and provide new reports, tools, and Services. For example, we are constantly working to improve our ability to assign specific traits to your Soil sample and maximize the value of our results. We may also need to fix bugs or issues, analyze the use of our website to improve the customer experience or assess our marketing campaigns.
- For Predictive Nutrient Solutions Research, with your consent. If you choose to consent to participate in Predictive Nutrient Solutions Research, Predictive Nutrient Solutions researchers can include your de-identified Soil Information and Self-Reported Information in a large pool of customer data for analyses aimed at making scientific discoveries.
Control: Your ChoicesYou have the ability to make decisions about how your data is shared and used. You choose:
- To store or discard your Soil sample after it has been analyzed.
- Which health report(s) you view and/or opt-in to view.
- When and with whom you share your information, including friends, family members, or others outside our Services, including through third party services that accept Predictive Nutrient Solutions data and social networks.
- To give or decline consent for Predictive Nutrient Solutions Research. By agreeing to the Research Consent Document, Individual Data Sharing Consent Document, or participating in a Predictive Nutrient Solutions Research Community you can consent to the use of your de-identified data for scientific research purposes.
- To delete your Predictive Nutrient Solutions account and data, at any time.
Access To Your InformationYour Personal Information may be shared in the following ways:
- With our service providers, as necessary for them to provide their services to us.
- With qualified research collaborators, only if you provide your explicit consent.
Predictive Nutrient Solutions will not sell, lease, or rent your individual-level information to a third party for research purposes without your explicit consent.
- We will not share your data with any public databases.
- We will not provide any person’s data (Soil or non-Soil) to an insurance company or employer.
- We will not provide information to law enforcement or regulatory authorities unless required by law to comply with a valid court order, subpoena, or search warrant for Soil or Personal Information
How We Secure InformationPredictive Nutrient Solutions implements measures and systems to ensure confidentiality, integrity, and availability of Predictive Nutrient Solutions data. Our team regularly reviews and improves our security practices to help ensure the integrity of our systems and your information. These practices include, but are not limited to, the following areas:
- Independent security certification and audit. Our information security management system, which protects Predictive Nutrient Solutions information assets supporting our Services
- Limited access to essential personnel. We limit access of information to authorized personnel, based on job function and role. Predictive Nutrient Solutions access single sign-on, and a strict least-privileged authorization policy.
Full Privacy StatementEffective Date: January 1, 2020This Privacy Statement applies to all websites owned and operated by Predictive Nutrient Solutions, Inc ("Predictive Nutrient Solutions"), including www.Predictive Nutrient Solutions.com, and any other websites, pages, features, or content we own or operate, and to your use of the Predictive Nutrient Solutions mobile app and any related Services. Our Privacy Statement is designed to help you better understand how we collect, use, store, process, and transfer your information when using our Services.Please carefully review this Privacy Statement and our Terms of Service. Unless otherwise defined in this Privacy Statement, terms used in this Privacy Statement have the same meanings as terms defined in our Terms of Service. By using our Services, you acknowledge all of the policies and procedures described in the foregoing documents. If you do not agree with or you are not comfortable with any aspect of this Privacy Statement or our Terms of Service, you should immediately discontinue use of our Services.
1. Key Definitions
Aggregate Information: information that has been combined with that of other users and analyzed or evaluated as a whole, such that no specific individual may be reasonably identified.
Predictive Nutrient Solutions: Means Predictive Nutrients Solutions or other brands and products under Predictive Nutrient Solutions. This includes MySoil and the MySoil website mysoiltesting.com
De-identified Information: information that has been stripped of your Registration Information (e.g., your name and contact information) and other identifying data such that you cannot reasonably be identified as an individual, also known as pseudonymized information.
Individual-level Information: information about a single individual's Soil, growing conditions or plant health but which is not necessarily tied to Registration Information.
Personal Information: information that can be used to identify you, either alone or in combination with other information. Predictive Nutrient Solutions collects and stores the following types of Personal Information:
Registration Information: information you provide about yourself when registering for and/or purchasing our Services (e.g. name, email, address, user ID and password, and payment information).
Soil Information: information regarding your Soil (i.e. bioavailable nutrients, Soil health. etc), generated through processing of your Soil sample by Predictive Nutrient Solutions or by its contractors, successors, or assignees; or otherwise processed by and/or contributed to Predictive Nutrient Solutions.
Self-Reported Information: information you provide directly to us, either through the Services or through a third party, including your soil/ plant health conditions, other soil/ plant health-related information, soil traits, soil/ plant history, and other information that you enter into surveys, forms, or features while signed in to your Predictive Nutrient Solutions account.
User Content: information, data, text, software, music, audio, photographs, graphics, video, messages, or other materials - other than Soil Information and Self-Reported Information-generated by users of Predictive Nutrient Solutions Services and transmitted, whether publicly or privately, to or through Predictive Nutrient Solutions.
Inferences and Derived Data: information, data, assumptions, or conclusions that are derived directly or indirectly from another source of Personal Information. For example, we may use statistical techniques to infer additional Soil information based on Soil information generated directly through the processing of your Soil sample.
Web-Behavior Information: information on how you use our Services collected through log files, cookies, web beacons, and similar technologies, (e.g., device information (device identifiers), IP address, browser type, domains, page views).
2. Information we collect
Information you provide directly to us or through a third party
Registration Information. When you purchase our Services or create a Predictive Nutrient Solutions account, we collect Personal Information, which may include your name, date of birth, billing and shipping address, payment information (e.g., credit card) and contact information (e.g. email, phone number and license number).
Self-Reported Information. You have the option to provide us with additional information about your soil and soil conditions through surveys, forms, features and applications. For example, you may provide us with information about your Soil additions (e.g., products, amounts), crop type, plant health conditions , other plant and soil health-related information, and soil and plant health history information.
User Content. Some of our Services allow you to create and post or upload content, such as data, text, software, music, audio, photographs, graphics, video, messages, or other materials that you create or provide to us through either a public or private transmission ("User Content"). For example, User Content includes any discussions, posts, or messages you send on our Forums.
Blogs and Forums. Our website offers publicly accessible blogs. Additionally, Predictive Nutrient Solutions customers may participate in our online Forums. You should be aware that any information you provide or post in these areas may be read, collected, and used by others who access them. Please note that whenever you post something publicly, it may sometimes be impossible to remove all instances of the posted information, for example, if someone has taken a screenshot of your posting. Please exercise caution before choosing to share Personal Information publicly on our blogs, Forums or in any other posting. You may be required to register with a third party application to post a comment.
Social media features and widgets. Our Services include Social Media Features, such as the Facebook "Like" or "Share" button and widgets ("Features"). These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. They may also allow third party social media services to provide us information about you, including your name, email address, and other contact information. The information we receive is dependent upon your privacy settings with the third party social media service. Features are either hosted by a third party or hosted directly on our site. Your interactions with these Features are governed by the privacy statements of the third party companies providing them. You should always review and, if necessary, adjust your privacy settings on third party websites and services before linking or connecting them to our website or Service.
Third party services (e.g., social media). If you use a third party site, such as Facebook or Twitter, in connection with our Services to communicate with another person (e.g., to make or post referrals or to request that we communicate with another person), then in addition to that person's name and contact information, we may also collect other information (e.g., your profile picture, network, gender, username, user ID, age range, language, country, friends lists or followers) depending on your privacy settings on the third party site. We do not control the third party site's information practices, so please review the third party’s privacy statement and your settings on the third party’s site carefully.
Third party sign in. You may create a Predictive Nutrient Solutions account and/or sign in to our Services using an account you created with a third party service, such as Google. If you provide authorization to Predictive Nutrient Solutions, we will collect and use the information you share with us via that third party service (such as your email address, name, and date of birth as specified in your third party service account) in accordance with this Privacy Statement. You are responsible for managing your credentials for your third party service account, and for maintaining the security of your third party service account. Predictive Nutrient Solutions does not have access to the credentials for your third party service account. If you choose to use third party sign in and you lose access to your credentials for your third party service account, you may not be able to access your Predictive Nutrient Solutions account. You may manage authorization for third party sign in through your Predictive Nutrient Solutions Account Settings or through your third party service account.
Referral information and sharing. When you refer a person to Predictive Nutrient Solutions or choose to share your Predictive Nutrient Solutions results with another person, we will ask for that person's email address. We will use their email address solely, as applicable, to make the referral or to communicate your sharing request to them, and we will let your contact know that you requested the communication. By participating in a referral program or by choosing to share information with another person, you confirm that the person has given you consent for Predictive Nutrient Solutions to communicate (e.g., via email) with him or her.
Gifts. If you provide us with Personal Information about others, if others give us your information, or if you authorize another individual to share or send your Personal Information to our third party service provider(s) for the purpose of ordering the Service or other personalized gift(s), we will only use that information for the purpose for which it was provided to us. These purposes may include, for example, where you provide us with a friend’s shipping address when placing an order or where you authorize a family member to order personalized merchandise based on your Soil report results. Once a gift recipient registers for our Services and agrees to our Privacy Statement, our Terms of Service, , his or her Personal Information will be used in manners consistent with this Privacy Statement, and will not be shared with the purchaser, unless they independently choose to share their own Personal Information through the Services with the purchaser. Information shared directly with our third party service provider(s) for personalized gifts are subject to such third party’s terms of service and privacy policies.
Customer service. When you contact Customer Service or correspond with us about our Service, we collect information to: track and respond to your inquiry; investigate any breach of our Terms of Service, Privacy Statement or applicable laws or regulations; and analyze and improve our Services.
3. Information related to our Soil testing services
Soil sample and biobanking. To use our Soil testing services, you must purchase, or receive as a gift, a Predictive Nutrient Solutions Personal Soil testing kit, create an online account and register your kit, and ship your Soil sample to us or our third party laboratory. Your SOIL will be extracted from your Soil sample for analysis. Your Soil sample and SOIL are destroyed after the laboratory completes its work, subject to laboratory legal and regulatory requirements.
Soil Information. Information regarding your Soil, your Soil Information, is generated when we analyze and process your Soil sample, or when you otherwise contribute or access your Soil Information through our Services. Soil Information includes the Predictive Nutrient Solutions results reported to you as part of our Services, and may be used for other purposes.
Web-Behavior Information collected through tracking technology (e.g. from cookies and similar technologies)
- help us recognize you when you use our Services;
- customize and improve your experience;
- provide security;
- analyze usage of our Services (such as to analyze your interactions with the results, reports, and other features of the Service);
- gather demographic information about our user base;
- offer our Services to you;
- monitor the success of marketing programs; and
- serve targeted advertising on our site and on other sites around the Internet.
If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.
We may receive reports based on the use of these technologies from third party service providers as de-identified, Individual-level Information or as Aggregate Information (as described in Section 4.c).
Google Analytics. Google Analytics is used to perform many of the tasks listed above. We use the User-ID feature of Google Analytics to combine behavioral information across devices and sessions (including authenticated and unauthenticated sessions). We have enabled the following Google Analytics Advertising features: Remarketing, Google Display Network Impression Reporting, Google Analytics Demographics and Interest Reporting, and DoubleClick Campaign Manager integration. We do not merge information collected through any Google advertising product with individual-level information collected elsewhere by our Service. Learn more about how Google collects and uses data here. To opt out of Google Analytics Advertising Features please use Google Ad Settings. To opt out of Google Analytics entirely please use this link.
Other Types of Information
We continuously work to enhance our Services with new products, applications and features that may result in the collection of new and different types of information. We will update our Privacy Statement and/or obtain your prior consent to new processing, as needed.
3. How we use your information
Predictive Nutrient Solutions will use and share your Personal Information with third parties only in the ways that are described in this Privacy Statement.
To provide you with Services and to analyze and improve our Services
We use the information described above in Section 2 to operate, provide, analyze and improve our Services. These activities may include, among other things, using your information in a manner consistent with this Privacy Statement to:
1. open your account, enable purchases and process payments, communicate with you, and implement your requests (e.g., referrals);
2. enable and enhance your use of our website and mobile application(s), including authenticating your visits, providing personalized content and information, and tracking your usage of our Services;
3. contact you about your account, and any relevant information about our Services (e.g. policy changes, security updates or issues, etc.);
4. enforce our Terms of Service and other agreements;
5. monitor, detect, investigate and prevent prohibited or illegal behaviors on our Services, to combat spam and other security risks; and
6. perform research & development activities, which may include, for example, conducting data analysis in order to develop new or improve existing products and services, and performing quality control activities.
To process, analyze and deliver your Soil testing results
As described above, to receive results through the Soil Testing Service, you must create a Predictive Nutrient Solutions account, register your kit, and submit your Soil sample to be analyzed by us or our contracted laboratory. Once analyzed, we further analyze your Soil Information to provide you with our soil health and/or product recommendations, depending on the Service purchased. Predictive Nutrient Solutions continuously works to improve our Services based on our research and product development. If you are eligible to receive additional reports or updates in the future, you may be notified of or may directly access these updates.
To provide customer support
When you contact Customer Support, we may use or request Personal Information, including Sensitive Information, as necessary to answer your questions, resolve disputes, and/or investigate and troubleshoot problems or complaints. In some instances, we may be required to process one customer’s Personal Information to resolve another customer’s dispute or request. For example, if a customer reports behavior that violates our Terms of Service, we will separately process both customers’ Personal Information and respond separately to each individual as appropriate. We will not share your Personal Information with another customer without your consent.
To conduct surveys or polls, and obtain testimonials. We value your feedback and may send you surveys, polls, or requests for testimonials to improve and optimize our Services. You are in control of the information you would like to share with us.
To provide you with marketing communications. By creating a Predictive Nutrient Solutions account, you are agreeing that we may send you product and promotional emails or notifications about our Services, and offers on new products, services, promotions or contests.
Information we share with third parties
General service providers.
We share the information described above in Section 2 with our third party service providers, as necessary for them to provide their services to us and help us perform our contract with you. Service providers are third parties (other companies or individuals) that help us to provide, analyze and improve our Services. While Predictive Nutrient Solutions directly conducts the majority of data processing activities required to provide our Services to you, we engage some third party service providers to assist in supporting our Services, including in the following areas:
Order fulfillment and shipping. Third party payment processor processes certain Registration Information, such as your billing address and credit card information, as necessary to enable you to purchase a Predictive Nutrient Solutions kit from the Predictive Nutrient Solutions.com or mysoiltesting.com online store. Our distribution warehouse ship your kit(s) to you, and in some cases help return your kit safely to us or to our laboratory so your sample can be processed.
Customer Care support. Our Customer Support team uses a number of tools to help organize and manage the requests we receive. These tools help to ensure we provide timely, high quality support.
Cloud storage, IT, and Security. Our cloud storage providers provide secure storage for information in Predictive Nutrient Solutions databases, ensure that our infrastructure can support continued use of our Services by Predictive Nutrient Solutions customers, and protect data in the event of a natural disaster or other disruption to our Service. Our IT and security service providers assist with intrusion detection and prevention measures to stop any potential attacks against our networks..
Marketing and analytics. When you use our Services, including our website or mobile app(s), our third party service providers may collect Web-Behavior Information about your visit, such as the links you clicked on, the duration of your visit, and the URLs you visited. This information can help us improve site navigability and assess our Marketing campaigns.
"Targeted advertising" service providers
We may share Aggregate Information, which is information that has been stripped of your name and contact information and combined with information of others so that you cannot reasonably be identified as an individual, with third parties. This Information is different from "Individual-level" information and is not Personal Information because it does not identify any particular individual or disclose any particular individual’s data. For example, Aggregate Information may include a statement that "30% of our users share a particular nutrient deficiency," without providing any data or testing results specific to any individual user. In contrast, Individual-level Soil Information or Self-Reported Information consists of data about a single individual's soil, plant health or other traits/characteristics information and could reveal whether a specific user has a particular Soil trait, or consist of all of the Soil Information about that user. Predictive Nutrient Solutions will ask for your consent to share Individual-level Soil Information or Self-Reported Information with any third party, other than our service providers as necessary for us to provide the Services to you.
Information we share with commonly owned entities
We may share some or all of your Personal Information with other companies under common ownership or control of Predictive Nutrient Solutions, which may include our subsidiaries, our corporate parent, or any other subsidiaries owned by our corporate parent in order to provide you better service and improve user experience. Generally, sharing such information is necessary for us to perform on our contract with you. We may provide additional notice and ask for your prior consent if we wish to share your Personal Information with our commonly owned entities in a materially different way than discussed in this Privacy Statement.
As required by law
Under certain circumstances your Personal Information may be subject to processing pursuant to laws, regulations, judicial or other government subpoenas, warrants, or orders. For example, we may be required to disclose Personal Information in coordination with regulatory authorities in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Predictive Nutrient Solutions will preserve and disclose any and all information to law enforcement agencies or others if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal or regulatory process (such as a judicial proceeding, court order, or government inquiry) or obligations that Predictive Nutrient Solutions may owe pursuant to ethical and other professional rules, laws, and regulations; (b) enforce the Predictive Nutrient Solutions Terms of Service and other policies; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of Predictive Nutrient Solutions, its employees, its users, its clients, and the public.
In the event that Predictive Nutrient Solutions goes through a business transition such as a merger, acquisition by another company, or sale of all or a portion of its assets your Personal Information will likely be among the assets transferred. In such a case, your information would remain subject to the promises made in any pre-existing Privacy Statement.
Access to your account
We provide access to your Predictive Nutrient Solutions data within your Predictive Nutrient Solutions account. You can access and download data processed by Predictive Nutrient Solutions within your Predictive Nutrient Solutions Account Settings and within applicable Reports, Tools, and features. If you lose access to your Predictive Nutrient Solutions account or account email address, please contact Customer Support for assistance. If you lose access to your Predictive Nutrient Solutions account, in certain circumstances, we may require that you submit additional information sufficient to verify your identity before providing access or otherwise releasing information to you. If you choose not to submit the required documentation, or the information provided is not sufficient for the purposes sought, Predictive Nutrient Solutions will not be able to sufficiently verify your identity in order to complete your request.
Sharing outside of the Predictive Nutrient Solutions Services
You may decide to share your Personal Information with friends and/or family members, and/or other individuals outside of our Services, including through third party services such as social networks and third party apps that connect to our website and mobile apps through our application programming interface ("API"). These third parties may use your Personal Information differently than we do under this Privacy Statement. Please make such choices carefully and review the privacy statements of all other third parties involved in the transaction. Predictive Nutrient Solutions does not endorse or sponsor any API applications and does not affirm the accuracy or validity of any interpretations made by third party API applications.
In general, it can be difficult to contain or retrieve Personal Information once it has been shared or disclosed. Predictive Nutrient Solutions will have no responsibility or liability for any consequences that may result because you have released or shared Personal Information with others. Likewise, if you are reading this because you have access to the Personal Information of a Predictive Nutrient Solutions customer through a multi-profile account, we urge you to recognize your responsibility to protect the privacy of each person within that account.
Account deletionIf you no longer wish to participate in our Services, or no longer wish to have your Personal Information be processed, you may delete your Predictive Nutrient Solutions account and Personal Information within your Predictive Nutrient Solutions Account Settings. Once you submit your request, we will send an email to the email address linked to your Predictive Nutrient Solutions account detailing our account deletion policy and requesting that you confirm your deletion request. Once you confirm your request to delete your account and data, your account will no longer be accessible while we process your request. Once you confirm your request, this process cannot be cancelled, undone, withdrawn, or reversed.
When your account is deleted, all associated Personal Information is deleted and any stored samples are discarded, subject to the following limitations:
Information previously included in Predictive Nutrient Solutions Research. As stated in any applicable Consent Document, Soil Information and/or Self-Reported Information that you have previously provided and for which you have given consent to use in Predictive Nutrient Solutions Research cannot be removed from completed studies that use that information. Your data will not be included in studies that start more than 30 days after your account is closed (it may take up to 30 days to withdraw your information after your account is closed).
Predictive Nutrient Solutions takes seriously the trust you place in us. Predictive Nutrient Solutions implements physical, technical, and administrative measures to prevent unauthorized access to or disclosure of your information, to maintain data accuracy, to ensure the appropriate use of information, and otherwise safeguard your Personal Information. Our team regularly reviews and improves our security practices to help ensure the integrity of our systems and your information. These practices include, but are not limited to the following areas:
Limited access to essential personnel. We limit access to Sensitive Information to authorized personnel, based on job function and role..Your Responsibility. Please recognize that protecting your Personal Information is also your responsibility. We ask you to be responsible for safeguarding your password, and other authentication information you use to access our Services. You should not disclose your authentication information to any third party and should immediately notify Predictive Nutrient Solutions of any unauthorized use of your password. Predictive Nutrient Solutions cannot secure Personal Information that you release on your own or that you request us to release.Your information collected through the Service may be stored and processed in the United States or any other country in which Predictive Nutrient Solutions or its subsidiaries, affiliates or service providers maintain facilities and, therefore, your information may be subject to the laws of those other jurisdictions which may be different from the laws of your country of residence.
Predictive Nutrient Solutions is committed to protecting the privacy of children as well as adults. Neither Predictive Nutrient Solutions nor any of its Services are designed for, intended to attract, or directed toward children under the age of 18. A parent or guardian, however, may collect a Soil sample from, create an account for, and provide information related to, his or her child who is under the age of 18. The parent or guardian assumes full responsibility for ensuring that the information that he/she provides to Predictive Nutrient Solutions about his or her child is kept secure and that the information submitted is accurate.
Predictive Nutrient Solutions provides links to third party websites operated by organizations not affiliated with Predictive Nutrient Solutions. Predictive Nutrient Solutions does not disclose your information to organizations operating such linked third-party websites. Predictive Nutrient Solutions does not review or endorse and is not responsible for the privacy practices of these organizations. We encourage you to read the privacy statements of each and every website that you visit. This Privacy Statement applies solely to information collected by Predictive Nutrient Solutions and our service providers on our behalf.
Our relationship with you
We are the “controller” with respect to your Personal Information because we determine the means and purposes of processing your information when using our Services.
We will obtain your consent where required to send you marketing communications using electronic means.
We will only share your Personal Information with third parties for marketing purposes with your explicit consent.Privacy RightsYou can exercise your privacy rights by following the instructions below or contacting us at firstname.lastname@example.org. We will handle your request under applicable law. When you make a request, we may verify your identity to protect your privacy and security.ComplaintsIf you believe that we have infringed your rights, we encourage you to contact us so that we can try to address your concerns or dispute informally. Our contact information is:Privacy OfficerPredictive Nutrient Solutions, Inc.,P.O. Box 429, Walla Walla, Wa email@example.com. Do Not Track StatementSome browsers have a ”do not track” feature that allows you to tell websites that you do not want to have your online activities tracked. At this time, due to a lack of industry standards, we do not respond to browser ”do not track” signals. To learn more about interest-based advertising or to opt-out of this type of advertising, visit the Network Advertising Initiative website and the Digital Advertising Alliance website. Options you select are browser- and device-specific.13. Changes to this Privacy StatementPredictive Nutrient Solutions modifies this Privacy Statement from time to time. We recommend revisiting this page periodically to stay aware of any changes to this Privacy Statement. If we modify this Privacy Statement, we’ll make it available through our website. Whenever material changes to this Privacy Statement are made, we will provide you with notice before the modifications are effective, such as by posting a notice on our website or sending a message to the email address associated with your account.By continuing to access or use the Services after changes to this Privacy Statement becomes effective, you agree to be bound by the revised Privacy Statement. If any changes are unacceptable to you, you may stop using our Services and delete your account at any time.We also may provide additional "just-in-time" disclosures or additional information about the data collection, use and sharing practices of specific Services. Such notices may supplement or clarify our privacy practices or may provide you with additional choices about how Predictive Nutrient Solutions processes your Personal Information.14. Contact InformationIf you have questions about this Privacy Statement, or wish to submit a complaint, request or inquiry, please email Predictive Nutrient Solution's Privacy Administrator at firstname.lastname@example.org, or send a letter to:Privacy AdministratorPredictive Nutrient Solutions, Inc.P.O. Box 429Walla Walla, WA 99362